inTouch | Real estate trends

What Happened to Professional Real Estate Standards of Excellence – Episode 5

Hosts: Andrew Michael Arroyo, Gary Giffin, Nicole Mazzola

In the competitive world of real estate, maintaining a high standard of excellence is essential. Our latest podcast episode explores the key elements that distinguish top real estate professionals. Whether you’re an experienced agent or just starting out, this episode offers valuable insights to elevate your game.

We kick off with a light-hearted scenario highlighting common challenges, such as dealing with unresponsive listing agents and emphasizing effective communication. This sets the stage for a deeper discussion on professionalism in the industry.

Co-host Gary Giffin shares his frustrations with declining communication standards among agents, citing instances of offers sent without follow-up and missing contract details. This lack of professionalism impacts transactions and damages the industry’s reputation.

Host Andrew discusses the generational shift in communication styles. Millennials and Gen Z prefer texting and digital methods, while older agents value phone calls and personal interactions. This disconnect can lead to missed opportunities and misunderstandings. Andrew advocates for a balanced approach, combining digital convenience with personal touch.

We also hear from Nicole Mazzola, a seasoned professional who embodies excellence. She emphasizes knowing contracts thoroughly and continuous education. Nicole shares tips like using the listing agreement in buyer presentations to demonstrate expertise and build credibility.

Nicole also highlights the importance of networking and collaboration. By attending industry events and connecting with peers, agents can learn from each other and raise industry standards. She encourages viewing colleagues as collaborators rather than competitors.

One compelling segment features Nicole reflecting on maintaining high standards in a market that often devalues professional service. She advises turning to core values and faith for guidance, reminding us that true excellence comes from within.

We wrap up with actionable tips to enhance professionalism and service. From pre-calling listing agents to preparing detailed buyer presentations, these steps can set an agent apart in a crowded market.

Ready to take your real estate career to the next level? This episode is a must-listen. Tune in for valuable insights and practical strategies to stand out and succeed in today’s competitive real estate landscape.

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